Review Guidelines and Fraud Accusation Policy

Review Guidelines, Fraud Accusation Policy, and Mediation

Affiliate Roulette allows users to submit reviews of publishers based on their personal experiences. To ensure transparency, fairness, and accuracy, the following terms apply to all submitted reviews:

General Guidelines

• All reviews must be based on your direct business experience with the publisher.

• We encourage honest feedback but expect all reviews to be respectful, free from defamatory language, and factually accurate.

• Reviews should not include third-party claims. If your review concerns the experience of another person or company, they must submit their own review.

Scam Reviews & Accusations of Fraud

• If your review contains accusations of fraud, scamming, or other illegal activity, Affiliate Roulette will list the review publicly but reserves the right to request additional information if the publisher escalates the matter.

• Escalation by Publisher: If the publisher in question disputes the review, they must have a claimed profile on Affiliate Roulette. Once claimed, we will begin the process of requesting proof from the reviewer. The review will be temporarily placed in pending status.

• The following evidence may be required from the reviewer to substantiate the claim:

  • Direct Impact: The review must describe a situation where your brand—not third parties—was directly affected.

  • Proof of Claims: You must provide supporting evidence, which may include:

    • Screenshots or documentation showing monetary loss and the exact amount in question.

    • Documentation of fraudulent tactics (e.g. commission fraud, misleading terms, refusal to fulfill agreements).

    • The publisher’s user ID on the relevant platform.

  • Duration of Engagement: The publisher must have been working with your brand for at least 30 days to ensure accurate calculations in cases involving commission disputes.

Review Verification & Evidence Request Process

• When a publisher disputes a review or escalates the matter, we will contact the reviewer via email to request evidence.

• The reviewer must provide sufficient evidence within 72 hours of the request. Failure to do so will result in the review being removed and the case closed.

• If sufficient evidence is provided, our team will assess the complaint for validity and take appropriate action.

Report Button Policy

• Affiliate Managers may report a publisher directly through their profile using the Report button.

• Please note: A report is not a review and will not appear publicly.

• Reports are internal alerts sent to Affiliate Roulette for investigation. If the report is found to be valid, the publisher may be tagged with a “Proceed With Caution” warning on their profile.

• This tag remains until the issue is resolved between the affiliate manager and the publisher.

• Once resolved, the publisher may request removal of the warning. This process follows the same verification standards as reviews and requires both parties to confirm resolution.

Mediation Policy

• Affiliate Roulette is not a mediation platform and does not formally mediate disputes between publishers and brands.

• For serious accusations such as fraud, we assist in verifying claims through evidence.

• If both parties choose to resolve the matter independently, they are encouraged to do so outside the platform.

Publisher Profile Deletion Policy

• If a publisher requests to delete their profile, this does not remove their listing or any associated reviews from Affiliate Roulette.

• The profile will be marked as “Unclaimed,” but the listing remains publicly visible.

• Profile deletion cannot be used to remove negative reviews or avoid accountability.

Resolution and Review Update Policy

• If a dispute is resolved between a publisher and an affiliate manager, the manager will have the opportunity to update their review.

• This includes modifying the star rating, comments, or any other content to reflect the resolution.

Removal or Editing of Reviews

• We reserve the right to remove or edit reviews that are false, misleading, defamatory, or lacking sufficient evidence.

• Reviews may be reinstated if new supporting information is submitted.

By submitting a review or report, you agree to these terms and acknowledge that Affiliate Roulette may contact you for further information or clarification.